Anonymous

Short Review on December&nbs-05:00;06,&nbs-05:00;2016

Ownership has changed as of yesterday myself and my partner have brought it we had a very successful small family buisness that is still active with very good reviews and repeat customers
View full review
Anonymous
map-marker Malvern, Victoria County

THIS GUY IS A TOTAL ***

Hey knows how much he screws people around but doesnt care... I know who he is . He lives in a totally different world where he doesnt respect anyone. He is the worst businessman I have come across. I have asked to meet with him but he refuses . He is a coward and should be shamed at how he treats people. I look forward to exposing this man on current affair and I know how and when it will happen as they were very interested in what happened to me and the emails and texts i got from him. his voice messages and abuse . He should run and hide very quickly
View full review
Reason of review:
Poor customer service
7 comments
Guest

This review is a false review put up by Sean Mahon of Mahara Contracting. Man and Ute has never done any work for him and his Company.

He has put private details up on this review site. I ask that these details be removed and that the review be taken down.

Guest

Yes the business does exist - http://www.homeimprovementpages.com.au/connect/maharacontracting/service/138777

Guest

Hi Simon,

Thanks for acknowledging it was you who was posting on your unhappy clients reviews.

Best of luck in the future, you can't outrun a bad reputation.

Sounds like your new neighbours are big fans of yours as well?

For the record, I googled Mahara Roofing & Guttering and that business doesn't exist.

Try again?

We already know it's you posting these reviews Simon, don't stop now.

Guest
reply icon Replying to comment of Guest-1230770

Yes it does - https://www.facebook.com/MaharaContracting/

Guest

BTW your IP address is very easy to obtain.

Guest

Which one of the 70 sub contractors are u referring too? This comment does sound credible. What is your name and address and mobile number and we are happy to discuss your concerns.

Guest
reply icon Replying to comment of Guest-1228484

My details?? Not sure I want you near me.

You are:

Simon Turner

34 Outram st Lota

044888****

Or by redirection on: 045040**** Correct?

Looking forward to you giving me a call to discuss Simon.

View more comments (6)
Sereena Krm
map-marker Hobart, Tasmania

Man And Ute Customer Care Review from Hobart, Tasmania

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I made my booking and had it confirmed via email. I paid a $50 deposit.

At the appointed time, no-one showed up. I was quite concerned as I had a plane to catch, so I rang after 15 minutes. I was told the time had changed. I pointed out no-one had told me, and I had the booking confirmed in writing.

The person became very aggressive and abusive, and threatened me. Told me the guy who was coming late "wasn't the type of person to take any nonsense, so you'd better be careful." I cancelled via text and received an aggressive and insulting text back.

View full review
Reason of review:
Poor customer service
5 comments
Guest

Which one of the 70 sub contractors are u referring too? This comment does sound credible. What is your name and address and mobile number and we are happy to discuss your concerns.

Guest

A completely false review. Please post your name and contact details to legitimize this false review.

Guest
reply icon Replying to comment of Guest-1162809

My details??

I never want to hear from you again

Simon Turner

34 Outram st Lota

044888****

Or by redirection on: 045040**** Looking forward to you giving me a call to discuss this Simon.

Guest

Your review sounds like it was taken from fantasy land, another anonymous unsubstantiated review.

Guest
reply icon Replying to comment of Guest-1162804

why dont you do the same ***

View more comments (4)
Anonymous
map-marker Macquarie Park, New South Wales

Man And Ute - Review in Transportation and Storage category

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Really bad customer service! three days of phones calls & "I'll get someone to call you" with no response.

Ipswich branch are hopeless & basically no existent. Will never try to use again and will pass on to others not to bother trying to use them as they are basically not operational.

View full review
1 comment
Guest

You will find him at 34 outrim st Lota , He has a 10 foot fence and 3 dogs , the house has no frnt door. as he is dodging everyone.

, he also has another shonky site called http://www.aubizs.com/business/Brisbane-Web-Solutions_7eZl.html

aswell as a Ww2 tour bis , real name simon turner. type his fone into google search , youll get a hep of background info.

Anonymous
map-marker Gold Coast, Queensland

Rude, Unreliable - even nasty.

This was meant to be an easy job it turned into pain and stress and I was left with no job done. I Paid ($260) fully in advance for 2 men 2 hours. They sub contracted to a 19 year old with a small ute. The boy to his credit turned up realised it was a 2 man job, all be it a small job it still needed 2 men - so he did not do the job. I fully explained what was to be moved, even provided pictures and agreed it was a 2 man job. Every contact with the organiser was a terrible interaction, he is unbelievably rude, talks over the top, almost shouts and does not listen. I was in tears, it as a time critical job and I was stranded. He told me how busy he was with 40 jobs on today and he pulled the plug on me.
View full review
Loss:
$260
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

Woman requested 1 man, but it was a 2 man job. Woman was refunded a full deposit. We lost money, but she has not stated this.

Anonymous
map-marker Sydney, New South Wales

Please don't confuse Man and Ute with my business Man And A Ute

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I get many calls from angry people trying to track down the owner of Man And Ute. Please don't confuse the two businesses. I am the owner / operator of a business called Man And A Ute and while the name is similar, that's where the similarity ends. My business is built on repeat customers and regular clients who use me because I turn up on time, am reliable, courteous, helpful, careful and experienced. Check out my reviews on True Local and my web site. I am the person who will quote you, answer the phone and turn up to do the job. Unlike Man And Ute who sub contracts the work out and is then hard to get hold of when the person doesn't turn up. Thank you for taking the time to read this. Karl
View full review
Cons:
  • Unprofessional
2 comments
Guest

This guy is a cancer, I feel very sorry for you as he has preyed on a good business to gain a free foothold. His conduct is like this in everything he does.

Feel free to pass his details on:

Simon Turner

34 Outram st Lota

044888****

tursimon@***.com He often masquerades and hides using his son's name - Sam Turner. He is not Sam Turner.

Guest
reply icon Replying to comment of Guest-1228582

I`ll second that , Hes gets subbys and then doesnt pay them

Screws over everyone who works for him... , .He uses many names , not only his sons.

Advertises in all states,

Also recently started a tours of WW2 sites around brisbane . avoid at all cost , hes filth and is digging his own grave.

His house has a 10 foot fence and NO front door.

(no wonder) Hes dodging everyone. has 3 dogs aswell ..

View more comments (1)
Anonymous
map-marker Brisbane, Queensland

Man And Ute Moving Service Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Do not - under any circumstances - book this "company". Unreliable, rude and a thief. Kept postponing arranged pick up times, insisted we organise somebody to help him, left us stranded and refused to refund us. Sent him a text to which he responded "are you the police?" - dodgy man who's obviously conned numerous people. Do not hire "Sam" from Man and Ute Brisbane.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Huntly, Victoria County

Man and Ute.... Anyone interested in lodging a Class Action?

I also have had an appalling experience with this business. He misrepresents himself as "local" to where you live, took a deposit but later changed terminology to booking fee, my removal cost double and when trying to resolve the issues I got aggressive bullying tactics and told that he was interested. When attempting to get my deposit back I got a one line email saying " see u in court". There is too much detail to the completely awful experience to write here. Given that I am obviously not the only person having been ripped off by Simon Turner, who also goes by the name of Harry, and The Manager etc etc etc I have decided enough is enough and I shall "see him in court". Is anyone else interested in getting back what the were ripped off for? Fiona
View full review
Loss:
$390
Cons:
  • Worst business experience of my life
  • Misrepresented services
  • Said they were local but are not
Reason of review:
I wish I could tick all of the above. Shockingly appalling on all levels

Preferred solution: Price reduction

Anonymous
map-marker Brisbane, Queensland

Rudest, most unprofessional EVER

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I booked a very small move (unfortunately) with this man and then found him to be the rudest, most unhelpful man EVER. When I booked it, he told me it would be $90 for the move, then the next day (day of the move) he rings me to confirm and tells me that there will be another $30 back to base charge so it went up to $120. He then subcontracted it to another contractor (who was lovely) but told me I'd need to get a receipt from Man and Ute as I'd booked it with him. I contacted him and no surprises he doesn't want to issue a receipt and is downright rude. Would not recommend him to anyone. Disgusting service.
View full review
Cons:
  • Over four hours late
  • No receipt
  • Poor customer service
Reason of review:
Poor customer service
Anonymous
map-marker Brisbane, Queensland

Poor communiation, poor service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Man and Ute quoted $180 for a pick up and delivery job. Howevern on the day of the job they revised the quote and jacked it up to $390 saying that "2 men required to perform the job".

However only 1 man arrived accompanied by his a girl (who sat texting in the car) and they were 5 hours late : the advised pickup time was 10am, actual pickup time 3pm, which totally messed up our day as we planned everything around the scheduled time.

The delivery person was very nice, and the job well done in the end, but the Man and Ute coordination was poor and I felt ripped off.

View full review
Cons:
  • Turned up late
  • Unreliable
  • Poor customer service
Reason of review:
Poor customer service
Anonymous
map-marker La Mesa, California

Rude and unprofessional

I was getting quotes for moving a fridge, they quoted $220, when I asked to confirm they increased it to $240, when I asked why and if they were available on Tuesday they said that was "too hard to deal with" and then proceeded to insult me with curse words via email and then threatened me when I said that was unprofessional and I would give a bad review. As I now see from the other reviews that isn't a 'one off'. They are rude and very unprofessional, I am happy it got to that point before actually getting them to do the job as things would have probably just got worse. Just stay away from http://www.manandute.com/
View full review
Reason of review:
Pricing issue
Anonymous
map-marker Sydney, New South Wales

Man And Ute Moving Service Review from Sydney, New South Wales

Disgusting man asked me to deposit 60 dollars to hold booking I did so I confirmed as requested by sending copy of bank receipt I didn't get a reply to 3 emails and a text then hours later a text just saying thank u? I requested confirmation of booking time date pick up address he called abused me yelling at me told me I'm bordering on stalking he told me he was having a glass of wine and about to go to bed he yelled some more... Rubbish service in canberra I will cancel never again!
View full review
Reason of review:
Poor customer service
1 comment
Guest

Sounds similar to my experience, aggressive bullying tactics. Took a deposit no response then when I demanded a receipt it stated booking fee no deposit! All his emails said it was a deposit

Anonymous

Worst EVER!!! DO NOT BOOK UNDER ANY CIRCUMSTANCES

If this page if for Man and Ute Sunshine Coast anyone interested in booking Sam's service hear is my warning DON'T UNDER ANY CIRCUMSTANCES!!!!!!, I have given Sam the benefit of the doubt when he cancelled on me yesterday and assured me he would do the job today. I text him to confirm no answer and then the lady who he was collecting my lounge from phoned him and after half a dozen phone calls finally got on to him only for him to reply 'to busy can't do it, call my mate' who of course can't do the job either as he is on his own and would need help lifting the furniture which is impossible as explained to Sam we have just been in hospital as my husband has broken his back. Now of course he won't answer his phone or reply to any of my messages and we have one of two options my 70 year old friend can't vacate her property today as required or my husband with his broken back and I will have to move on the back of our ute!!!
View full review
Cons:
  • Unprofessional
  • Unreliable
  • Did not turn up
Reason of review:
Poor customer service
Anonymous
map-marker Sydney, New South Wales

Man And Ute Moving Service Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I still remember my dealings with man and ute in January. I waited paitently for him to arrive to move my stuff... He never turned up. When I rang him, he hung up on me!!! This 'business' is a complete scam and I hope the karma gets him back big time.
View full review
Reason of review:
Poor customer service
Anonymous

Rudest person to deal with

Tried to call and was told to send details by email (in a very rude manner). Sent the details and date but the confirmation via email came back for another date. Again I tried to call Sam 'the Manager' and was told to email details instead. He originally quoted for weekend work and insisted on a $50 deposit due to it falling on weekend. When I changed the day to a weekday he still insisted on a deposit and when I mentioned it now falls on a weekday and that I don't just pay anyone a deposit I do not know, he was the rudest b@***d and informed me prmptly he witdraws his offer. Don't deal with this pathetic company, their service suck big time!
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Canberra, Australian Capital Territory

Man and Ute - Abusive and Extremely Rude

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This is the worst service I have ever received from anyone – EVER! The first contact was met with bad manners and I wish I had not continued but I foolishly thought he must have been having a bad day – being that it was close to Christmas. How wrong was I? I was asked to pay a deposit $70.00 (again I foolishly did and never got back). On the day the man arrived at the house (not mine as I had purchased a 3 piece suite from a friend of a friend), he kept shouting at me on the phone as he couldn’t find the house. I gave him directions more than once but he never stopped shouting at me to hear them – he still could not find the house – yet was seen driving past the house several times. When he arrived at the house he swore and abused the woman who had only opened her door to welcome him – did not get out of his van, continued to abuse her and drove off. He then lied to his manager saying she had abused him – she didn’t and given his repeated and aggressive abuse of me I believe her. Interestingly the driver in his abuse to me said he had never got the deposit and I would have to pay the money again. My advice – DO NOT USE – really very poor service and not worth the stress. An aged and disable neighbour offered to help – they picked up the 3 piece suite, found the house 1st time and delivered the item to me – all round in less than 20 minutes.
View full review
Loss:
$70
Cons:
  • Very rude on the phone
  • Unreliable
  • Turned up late
Reason of review:
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article